Frequently Asked Questions

• Where is the accommodation?

  In most cases, you will be living in staff quarters at the same location as your place of employment. Just think, no “daily commute” and imagine the $$ you will save not needing public transport daily!

• Will I have single or twin-shared room?

  Most locations offer twin-share rooms (same sex) and double rooms for couples. In saying that, some locations do offer single room accommodation. We’re proud to say, that we do not work with any employers who provide dormitory style accommodation on this program.

• What can accommodation can I expect?

  Most placements offer shared cooking, bathroom and communal facilities to be shared by staff member – basic, but comfortable. Whilst we do have a number of clear standards that we expect from our employment partners, please do take into account that you are sharing the accommodation with other staff members, and that there is a joint responsibility to keep your new home neat and orderly. If you have ever lived in student or shared accommodation before, you will know what to expect!

• How long do I need to stay in the job?

  The opportunities we provide are full-time permanent positions, so you can stay as long as you like. There are no fixed-term contracts as such, so you’re not locked in for any set period of time, in saying this, most managers do request a minimum commitment period of at least 6 months.

• What if I am unhappy with the job?

  While we work hard to ensure that all employers we work with provide a good standard of living and great terms of employment sometimes things just don’t work out. If – in the unlikely event – this happens to you, simply reach out to your Placement Manager and they will be able to assist you moving forward.

• What are your thoughts with travel insurance?

  We’re big advocates for all participants purchasing travel insurance, so much so, it’s a mandatory requirement for the first four months of your placement. Don’t worry, we have some connections in this space and can offer you some decent savings upon request.

• Do I need a UK Tax File Number?

  Yes, you will need to apply for a NIN (National Insurance Number) which is basically a tax file number. We will provide you with some detailed instructions in obtaining this and of course your employer in the UK can point you in the right direction. This cannot be sorted prior to your arrival in the UK.

• When can I expect to get my job?

  All placements are offered directly by your UK employer with most positions being offered 2-6 weeks prior to your arrival. In saying this, we’ve been working with some locations for so long that they employ their staff months in advance.

• What is the success rate in securing a position?

  In all honesty, 95% + of applicants who are accepted on the program are offered a position. You should be confident – if accepted in the interview – a position will be forthcoming. And if we don’t get you a placement before then, we will refund your placement fees and search for an opportunity for you at no cost. Needless to say, we’re pretty confident!